Effective Date: 25th December 2024
Welcome to Vitasigns! These Terms of Use (“Terms”) govern your access to and use of the Vitasigns website, services, and applications (“Services”). By using or accessing any part of our Services, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, you are not authorized to use the Services.
1. Acceptance of Terms
By accessing or using the Services provided by Vitasigns, you agree to the following:
- Agreement to Terms: These Terms constitute a binding legal agreement between you (“User” or “You”) and Vitasigns. By accessing or using our Services, you acknowledge that you have read, understood, and agree to abide by these Terms.
- Amendments to Terms: Vitasigns reserves the right to modify or update these Terms at any time without prior notice. The “Effective Date” at the top will reflect the latest version. Continued use after any changes signifies your acceptance of the updated Terms.
2. Use of Services
Our Services are designed for personal use to facilitate the management of health-related information, chronic care, and wellness.
- Eligibility: You must be at least 18 years old or legally capable of entering into a contract. Users under 18 may use the Services only with supervision of a parent or legal guardian who agrees to these Terms.
- Account Requirements: Some features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for any activities under your account.
- Permitted Use: Services may only be used for personal, non-commercial purposes unless expressly authorized. Unlawful use—including fraud, impersonation, or IP infringement—is prohibited.
3. Privacy and Data Collection
We are committed to protecting your privacy. Your use of the Services is governed by our Privacy Policy.
Types of Data Collected:
- Personal Data: Name, contact details (email, phone, address), and any other information you submit.
- Health-Related Data: Medical history, diagnoses, treatment plans, and related information.
- Non-Personal Data: Device information, IP address, usage patterns, browser type, and operating system.
Use of Collected Data:
- Service Provision: For account management, healthcare services, communication, and support.
- Analytics & Improvement: To enhance service quality and introduce features.
- Legal Compliance: To meet regulatory requirements such as HIPAA, GDPR, and CCPA.
Consent to Process Sensitive Data:
By using our Services, you explicitly consent to the collection and processing of your health information as outlined in our Privacy Policy.
- Third-Party Sharing: Data may be shared with healthcare providers, legal entities, or service providers only as required or permitted by law. We do not sell your data or share it for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze usage. By using our Services, you consent to our use of cookies. For details, refer to our Cookie Policy.
5. Account Registration and Security
- Creating an Account: You agree to provide accurate, current, and complete information and to update it as necessary.
- Account Security: You are responsible for maintaining your login credentials. Notify us immediately of unauthorized access.
- Termination of Account: We may suspend or terminate accounts that violate these Terms. You may also terminate your account at any time by contacting us.
6. Medical Disclaimer
- No Substitute for Medical Advice: Information and tools on Vitasigns are for informational purposes only and are not a substitute for professional medical advice. Always consult a healthcare provider for medical decisions.
- Use of Services: You are solely responsible for healthcare decisions. In emergencies, contact emergency services or a healthcare provider immediately.
7. User Responsibilities
By using our Services, you agree to:
- Provide truthful, up-to-date, and complete information.
- Use Services only for lawful purposes.
- Comply with all applicable laws and regulations, including data privacy laws.
8. Prohibited Activities
You agree not to:
- Impersonate others or misrepresent your affiliation.
- Interfere with or disrupt the Services or other users’ experience.
- Engage in fraud, unauthorized access, or tampering with systems.
9. Children’s Privacy
We do not knowingly collect data from children under the age of 13 without parental consent. If you believe a child has provided us data, please contact us for removal in compliance with COPPA.
10. Accessibility (ADA Compliance)
Vitasigns is committed to making our Services accessible to users with disabilities, in accordance with the Americans with Disabilities Act (ADA). We continuously improve accessibility for a better user experience.
11. Intellectual Property Rights
- Ownership: All content and intellectual property on the Services—text, logos, graphics, software- is owned by or licensed to Vitasigns.
- License: You are granted a non-exclusive, non-transferable, limited license to access the Services for personal use.
- Restrictions: You may not copy, reproduce, modify, or distribute content without prior written consent.
12. Data Retention
We retain your personal and health-related information only as long as needed to fulfill service purposes or comply with legal obligations. Data may be retained post-account termination where legally required.
13. Limitation of Liability
- No Warranty: The Services are provided “as is” and without warranties of any kind.
- Limited Liability: Vitasigns shall not be liable for indirect, incidental, or consequential damages, including data loss, profit loss, or health complications arising from your use of the Services.
14. Termination of Services
- Termination for Breach: We may suspend or terminate your access if you violate these Terms or applicable laws.
- Voluntary Termination: You may close your account at any time. We may retain certain data to meet legal or regulatory obligations.
15. User Rights under Data Protection Laws
Depending on your location, you may have rights under GDPR, CCPA, or other applicable laws, including:
- Right to access your data
- Right to correct or update your data
- Right to delete your data (Right to be forgotten)
- Right to data portability
- Right to object to or restrict processing
- Right to withdraw consent at any time
You may exercise these rights by contacting us at the address below.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be resolved in the courts located in Orange County, California.
17. Dispute Resolution
In the event of any dispute, you agree to attempt resolution through informal negotiations. If unresolved, you consent to binding arbitration in Orange County, California, under the rules of the American Arbitration Association.
18. Changes to Terms
- Modification: Vitasigns may update these Terms at any time. Changes will be posted with an updated “Effective Date.”
- Notification: We will notify you of material changes via website notice or email. Continued use constitutes acceptance.
19. Contact Information
For questions or concerns, please contact:
Vitasigns LLC
P.O. Box 8592, Newport Beach, CA 92658
Phone: (949) 200-6840
Email: hello@vitasigns.com